SUPPORT POLICY

Welcome to [Indian Restaurant Name]! We are committed to providing excellent support to ensure a positive experience for our customers. Please read the following Support Policy to understand the guidelines for seeking assistance.

  1. 1. Contacting Support

    2. If you require support or have any inquiries, you can contact our support team through the following channels:

    • In-Person: Visit our restaurant and speak to our staff directly.
  2. 2. Support Hours

    3. Our support team operates during the following hours:

    • Monday to Friday: [Operating Hours]
    • Saturday and Sunday: [Operating Hours]

    Please note that support inquiries submitted outside these hours will be addressed during the next available support window.

  3. 3. Response Time

    4. We strive to respond to support inquiries promptly. The typical response time is [X] hours during regular operating hours. However, during peak times, responses may take longer.

  4. 4. Information Required for Support

    5. When reaching out to our support team, please provide the following information to expedite the assistance process:

    • Your name and contact information
    • A detailed description of the issue or inquiry
    • Any relevant order or reservation details
  5. 5. Escalation of Issues

    6. If your issue requires further attention, our support team will escalate it to the appropriate department for resolution. You will be kept informed of the progress and resolution timeline.

  6. 6. Feedback

    7. We welcome feedback on our support services. If you have suggestions for improvement or if there are aspects of our support that you find commendable, please let us know.

  7. 7. Language Support

    8. Our support services are available in [Languages Supported]. If you prefer assistance in a specific language, please specify when reaching out to our support team.

  8. 8. Changes to Support Policy

    9. We reserve the right to update and modify our Support Policy. The most recent version will always be available on our website.

    If you have any questions or concerns regarding our Support Policy, please contact us at [Contact Information].

    Thank you for choosing Indian Restaurant! We appreciate your patronage.